FAQ — FixiPain

Q1 — Is the FixiPain scanner a medical device?
No. It is a retail analysis tool for recommending insoles and shoes.

Q2 — How accurate is the scanner?
The FixiPain 3D Infrared Foot Scanner has ±1 mm precision.

Q3 — Do the insoles fit all shoes?
Yes, FixiPain insoles are heat-moldable to fit most sport and lifestyle shoes.

Q4 — Can we resell FixiPain products in our store?
Yes, retailers may offer FixiPain insoles and scanner analysis to customers.

Q5 — What is the warranty?
1 year on manufacturing defects.

Q6 — What support do you provide?
Online installation guidance, training, and after-sales support.